Terms and conditions of sale

General Conditions of Sale – Aurum De London

These General Conditions of Sale govern the purchase of products on the website managed by Opulenza LLC. By placing an order on our site, you agree to be bound by these Conditions. We invite you to read them carefully before completing your purchase.

Article 1 – Company Identity

  • Company Name: Opulenza LLC
  • Registration Number: 20261055420
  • Email: contact@aurumdelondon.com
  • Registered Office (USA): 1940 Broadway, Suite 314C, Boulder, CO 80302, US
  • Address (UK): 22 Southampton St, London WC2E 7JA, United Kingdom

Article 2 – Scope of Application

These Conditions apply to all orders placed through our website. By confirming your purchase, you accept these Conditions and all other policies mentioned or accessible via hyperlink.

Article 3 – Product Information

We make every effort to present accurate descriptions and images of our products. However, we cannot guarantee that the colors, textures, or finishes displayed on your device will perfectly match the actual products.

Article 4 – Prices and Payments

All transactions are secure and protected by SSL encryption.
Accepted Payment Methods: American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Visa.

Article 5 – Order Processing and Confirmation

Orders are processed within 2-4 business days (Monday to Friday) of receipt.
A confirmation email with order details will be sent as soon as the order has been processed.
We reserve the right to cancel or refuse any order in case of suspected fraud or errors in product information.

Article 6 – Shipping and Delivery

  • Order Cut-off Time: 5:00 PM (GMT) Greenwich Mean Time.
  • Order Processing Time: 2-4 days (shipping Monday to Friday).
  • Delivery Time: 6-9 business days (delivery Monday to Friday).

Note: Delays may occur due to customs procedures or unforeseen circumstances.
For more details, please consult our Shipping Policy.

Article 7 – Returns and Refunds

We offer a 60-day return policy.
You can request a return within 60 days of receiving the item.
Conditions: The product must be unused, in its original packaging, and accompanied by proof of purchase.
For more details, please consult our Return and Refund Policy.

Article 8 – Warranties and Liability

Product Warranty: Our products are guaranteed against manufacturing defects and materials for 60 days from the date of delivery.
Limitation of Liability: Opulenza LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or the site, except where required by law.

Article 9 – Privacy and Data Protection

Your personal data is processed in accordance with our Privacy Policy, which explains how we collect, store, and use your information.

Article 10 – Applicable Law

These Conditions are governed by the laws of England and Wales (United Kingdom).
In the event of a dispute, and failing an amicable resolution, exclusive jurisdiction shall belong to the courts of the United Kingdom.

Article 11 – Changes

We reserve the right to modify these Conditions at any time. Changes will be published on this page. Continued use of the site after any changes constitutes acceptance of the same.

Article 12 – Contact Information

For any questions or complaints regarding your order, you can contact us at:

  • Opulenza LLC
  • Registration Number: 20261055420
  • Email: contact@aurumdelondon.com
  • Registered Office (USA): 1940 Broadway, Suite 314C, Boulder, CO 80302, US
  • Address (UK): 22 Southampton St, London WC2E 7JA, United Kingdom