Shipping policy
Shipping Policy – Aurum De London
This policy aims to provide you with a clear overview of our shipping policies and procedures. We invite you to read it carefully before placing an order in our store.
Shipping Countries
This shipping policy applies to the following countries: United Kingdom.
Average Delivery Times for All Orders
- Processing Time: 2-4 business days (Monday-Friday). During this period, we prepare your package and generate the tracking number.
- Delivery Time: 6-9 business days (Monday-Friday).
- Total Estimated Time: You will receive your order approximately between 8 and 13 business days from the order date.
- Order Cut-off Time: 5:00 PM (GMT) Greenwich Mean Time.
Couriers
We use the following couriers for shipping: (UPS, DHL, TNT, Fedex, etc.)
Shipping Costs
Free Shipping: We cover the shipping costs for every order. All our products are delivered to your home free of charge, with no minimum order amount required.
Where Do We Ship Our Products From?
Our main warehouse is located in the United Kingdom. However, if a product is out of stock, we may also ship from our warehouse in China to ensure you receive your order as quickly as possible.
Please Note:
Like many other online stores, we handle a high volume of orders and delays may occur. We invite you to take this into account when placing an order. We will do our best to ship your order as quickly as possible.
Contact us via email if you have questions about the shipping date of your order. Our customer service is at your disposal.
Contact Information
- Opulenza LLC
- Registration Number: 20261055420
- Email: contact@aurumdelondon.com
- Registered Office (USA): 1940 Broadway, Suite 314C, Boulder, CO 80302, US
- Address (UK): 22 Southampton St, London WC2E 7JA, United Kingdom
Customer Service Hours:
- Monday - Friday: 08:00 - 18:00
- Saturday and Sunday: 10:00 - 16:00
We will respond to your request within 24 hours.